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Mid-Term Evaluation of OE

BFA board member Catherine Cole has prepared a sharp analysis of where we stand after a year of Operational Excellence — arguing that the point is not simply restructuring for efficiency, but being clear on the larger matter of what the university is and what it does.

Operational Excellence “mid-semester evaluation”

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One Comment

  1. (The author who has 35 years’ consulting experience, has taught at University of California Berkeley, where he was able to observe the culture & the way senior management work)

    Cal. Chancellor’s gross over spending, inept decisions: recruits (using California tax $ to recruit out of state $50,000 tuition students that displace qualified Californians; spends $7,000,000 for OE consultants to do his & many vice chancellors jobs (prominent East Coast university accomplishing same at 0 cost); pays ex Michigan governor $300,000 for lectures; Latino enrollment drops while out of state jumps 2010; tuition to Return on Investment (ROI) drops below top 10; NCAA places basketball program on probation.

    Chancellor Birgeneau’s ($500,000 salary) fiscal track record is dismal indeed. He would like to blame the politicians, since they stopped giving him every dollar asked for, & the state legislators do share some responsibility for the financial crisis. But not in the sense he means.

    A competent chancellor would have been on top of identifying inefficiencies & then crafting a plan to fix them. Able oversight by the UC Board of Regents and the legislature would have required him to provide data on inefficiencies and on what steps he was taking to solve them during his 8 year reign. Instead, every year Birgeneau would request a budget increase, the timid regents would agree to it, and the legislature would provide. The hard questions were avoided by all concerned, & the problems just piled up to $150 million of inefficiencies….until there was no money left.

    It’s not that Birgeneau was unaware that there were, in fact, waste & inefficiencies during his 8 year reign. Faculty & staff raised issues with Birgeneau & Breslauer ($400,000 salary), but when they failed to see relevant action taken, they stopped. Finally, Birgeneau engaged some expensive ($7,000,000) OE consultants to tell him & the Provost what they should have known as leaders or been able to find out from the bright, engaged people. (Prominent east-coast University accomplishing same at 0 costs)

    Cal. and Californians have been badly damaged by Chancellor Birgeneau. Good people are loosing their jobs. Cal’s leadership is either incompetent or culpable. Merely cutting out inefficiencies does not have the effect desired. But you never want a crisis to go to waste.

    Increasing Cal’s budget is not enough; we believe the best course of action for University of California is to honorably retire Cal Chancellor Birgeneau ($500,000 salary)